The Publisher will collect personal information due to billing and purchase needs.

1. We will not provide your information to any third party for any use.
   
2. Customer information will be gathered and kept for ease of use for future purchases.
   
3. If the customer does not provide correct information purchase can not be made.
   
4. The publisher will take reasonable steps to contact you if any personal information is disclosed.
   
5. From time to time the publisher with the approval of the customer will send specials via email.
   

Credit Card Fraud

1. At our site VacuumCleanersPlus.com.au we take online fraud very seriously.
   
2. The Safety of all transactions is out primary goal. Our valued customers are assured that all of our transactions are secure and safe and very easy to complete.
   
3. We use the latest and safest and best in online fraud protection for our customers financial safety.
   
4. Products will only be repaired exchange of products will only occur by evaluation by a qualified VacuumCleanersPlus.com.au repair person or an associate company repair person. Or manufacturer repair person.
   
5. Delays of up to 28 days may occur as warranty claims must be assessed with a qualified repair person and will be dispatched immediately all courier cost will be incurred by customer.

Refunds

1. VacuumCleanersPlus.com.au will offer no refunds on any item for any reason.
   
2. We will be happy to exchange product for one of equal value or greater value and difference in price will be settled by customer. All shipping cost will be covered by customer.
   
3. All shipping cost will be covered by the customer.
   
4. Changeover period is only valid for 30 days from date of purchase.
   
5. All shipping cost is non-refundable.

Product policy

1. Pictures are for discriptive purpose only.
   
2. Vacuum cleaner bags are NON GENUINE UNLESS SPECIFICALLY INDICATED THAT THEY ARE and will be supplied from a variety of generic brands depending on what is available in stock at that particular time, specifically to fit your model.
   
3. Branding of Vacuum cleaner bags does not indicate by pictures of illistration of bags.
   
4. All bags have 5 bags per packet unless other wise advised. ie kirby and ducted.